Please inform your technician of any medical conditions, pregnancy, prescription medications, or treatments you are undergoing. Should you feel uncomfortable at any time during a treatment, please advise the service provider immediately. Personal property is your responsibility; Spa West is not responsible for lost or stolen property. We recommend leaving your valuables at home.

For consideration of our other guests and our technicians, please allow a minimum of 24 hours notice when cancelling an individual service. A credit card is required to reserve all appointments. Same day cancellations will incur a $29 charge per appointment. If less or no notice is given the credit card on file will be used to charge 100% fee for the service(s) scheduled. Spa discounts are available for groups with at least eight services. A non-refundable deposit is required at the time of booking; the remainder is due two weeks prior to your event. Special cancellation requirements do apply.

Spa West gift cards are a great, year round gift for any occasion and for your added convenience you may purchase gift cards by phone, or online at spawest.com. Gift cards and prepaid appointments are non-refundable and expire 2 years from date of purchase. Gift cards may not be redeemed for cash or gratuities, unless gratuity is included at the time of purchase. Gift cards may be redeemed for retail items.

Spa West Cosmetic Center provides treatments that have been FDA cleared. We have internally studied each technology to know the possible outcomes. We base all treatment expectations on the average guest result. Improper eating and lifestyle habits may hinder the best possible outcome. We recommend drinking 1⁄2 your body weight, in ounces, of water to flush the lymphatic system as the process works through the body. Treatments provide full outcomes within 90 days. Results may vary and are not guaranteed. Photos are for practice use only.